Afternoon Service Coordinator

Job Description

<h3>Job Description</h3><p>Job Description<p>Company Description<br><br><p>Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 65 years of experience, Manitoulin developed transportation knowledge that is relied on and trusted by clients in various industries.</p>Job Description<br><br><p><strong>Essential Duties & responsibilities include</strong> </p><ul><li>Document repairs provided from multiple sources (EDVIR, walk-ups/ triage, email, technician findings, operations, maintenance software) and prioritize work accordingly.</li><li>Maintain the local “Facility Planner” spreadsheet outlining daily workflow</li><li>Prepare work orders in Enrich and assign tasks as needed to technicians after repairs have been approved by the Shop Supervisor and/or Service Manager</li><li>Ensure all tasks are completed in Enrich with proper comments for each job line</li><li>Ensure warranty claims are opened for all warrantable parts and/or repairs</li><li>Work with Parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for PM service and/or repairs</li><li>Assist parts Dept in sourcing parts </li><li>Ensure part cores are returned for proper credit</li><li>Close completed work orders after review</li><li>Works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop</li><li>Driver & Customer Relations</li></ul>Qualifications<br><br><p>To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</p><ul><li>Minimum 5 years in service operations</li><li>Knowledge of the AS400</li><li>Good organizational skills</li><li>Good communication and decision making skills</li><li>Technical, mechanical and problem solving skills</li><li>Focused on cost analysis and cost reduction</li><li>Focused on customer and driver satisfaction</li></ul><br><br>Additional Information<br><br><p>What do we offer to you? </p><ul><li>Competitive Wages</li><li>Comprehensive Benefits Program</li><li>Profit Sharing Opportunities</li><li>Tuition Reimbursement</li><li>Opportunities for growth and advancement</li></ul></p></p>