Here’s what you’ll deliver:
Answer all incoming and follow-up calls in a courteous and professional manner. Utilize word processing, spreadsheet, and database software to prepare reports, memos, and documents. Provide administrative support to management and other staff. Process paperwork and open/close work orders. Liaison between customer and insurance companies. Ability to work in adherence to company safety standards at all times. Comply with all company policies, standards and procedures. Other duties as required by management. What you need to succeed:
High School Diploma or GED is required. 2-3 years administrative experience. Strong computer skills. A friendly, outgoing personality and a genuine interest in people and in helping others, knowledge of the work and of the organization. Able to deal with people sensitively, tactfully, diplomatically, and professionally. Good communication skills. Must possess telephone etiquette; ability to stay calm when callers are irate. Able to effectively communicate both verbally and in writing. Strong oral and written communication skills. Must be team oriented with a positive attitude. Able to meet deadlines and work well under pressure in a fast-paced environment Strong time management and organizational skills. Ability to maintain a high degree of confidentiality. Personable, reliable, courteous. What’s in it for you?
Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family’s wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto.
Performance Auto Group also includes AutoPlanet Direct, Ontario’s largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs.
Accommodations will be provided throughout the selection process as requested.