Administrative Assistant - 6 month contract

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>Benefits:</strong><br /><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li><li>Vision insurance</li></ul><br /><strong><em>About Our Company<br /></em></strong><br><br>ServiceMaster Restore of Hamilton is a franchise of the 65 year industry leader ServiceMaster Canada. We provide disaster restoration expertise and quality customer service following unfortunate events. For more information, please visit our website at:<br><br>http://svmrestore-hamilton.ca/<br><br><strong><em>The Position<br /></em></strong><br><br>We are looking for a full-time Administrative Assistant who will be responsible to support the Office Manager with daily administrative procedures in an efficient and organized manner while maintaining timelines.<br><br>ServiceMaster is willing to provide training and industry specific certifications.<br><br><strong><em>Job Requirements<br /></em></strong><br><br><ul><li>Perform general administrative duties including, but not limited to answering phones and responding to emails.</li><li>Review and prepare files for invoicing.</li><li>Upload files to database for submission to Adjusters.</li><li>Support Project Manager with communication to trades, clients and adjusters in scheduling work.</li><li>Update database with new client information and specifics.</li><li>Inform Project Manager and relevant internal & external parties of customer-related work requiring attention.</li><li>Assist with reception duties.</li><li>Maintain discretion in all dealings.</li><li>Keep personal work space neat and orderly.</li><li>Ensure safeguarding and confidentiality of all customer lists, contact information and internal proprietary information and work products.</li><li>Perform other duties as they may be requested by the General Manager.</li><li>Ability to use a variety of software (Quickbooks, Word, Outlook, excel and web based software)</li></ul><br /><strong><em>Additional Requirements<br /></em></strong><br><br><ul><li>Ability to communicate expectations and requirements to crew/staff</li><li>Effective communication skills both written and verbal</li><li>Ability to engage clients in conversations to service their needs and meet expectations</li><li>Strong attention to detail and ability to multi-task</li><li>Demonstrated sound work ethics</li><li>Proven ability to build and maintain strong working relationships</li><li>Flexible, adaptable and able to work effectively in a variety of settings</li><li>Works well independently and in a team environment</li><li>Able to work after hours and on Holidays when necessary</li><li>Willing to submit personal information for a criminal background check</li><li>Preference will be given to those with Xactimate Certification or equivalent</li></ul><br /><strong><em>Compensation and Benefits<br /></em></strong><br><br>Hourly rate offered will depend on skills and experience. Additionally, we offer a fully funded benefit package.<br><br>We would like to thank all who apply, however, only shortlisted candidates will be contacted for an interview.<br><br></p></p>